Shipping and delivery
|
AREA
|
SHIPPING TIME
|
SHIPPING COST
|
| Spain - Peninsula | 24 - 48 business hours |
1.99€ -3.99€ |
| Balearics | 2-5 business days | 7.95€ |
| Portugal | 4 - 6 business days | 4.90€ |
| Europe 1 - France | 4 - 6 business days | 13€ |
| Europe 2 - Germany | 4 - 7 business days | 13€ |
| Holland | 4 - 6 business days | 20€ |
| Italy | 4 - 6 business days | 15€ |
DELIVERY OF YOUR ORDER
At Keslem, we work to ensure you receive your order as quickly as possible, always with complete transparency regarding shipping times and costs.
SHIPPING IN SPAIN
Orders under €50
- Standard home delivery (2-4 business days): €1.99 (VAT included)
- Express home delivery (1-2 business days): €3.99 (VAT included)
- Selected Office Package (Post Office): €1.99 (VAT included)
- Paq CityPaq (Correos): €1.99 (VAT included)
- Pick up at Keslem store: FREE!
Orders equal to or greater than €50
- Standard home delivery (2-4 business days): FREE!
- Express home delivery (1-2 business days): €3.99 (VAT included)
- Selected Office Package (Post Office): €1.99 (VAT included)
- Paq CityPaq (Correos): €1.99 (VAT included)
- Pick up at Keslem store: FREE!
Deliveries are not made on Saturdays or holidays. Orders placed on weekends or holidays will be processed the following business day.
SHIPPING TO EUROPE
For international orders within Europe (in the countries we ship to), the estimated delivery time is 3 to 5 business days.
During special campaigns, holidays, or exceptional circumstances, these deadlines may be altered.
SHIPMENTS TO THE BALEARIC ISLANDS
The usual delivery time is 48 to 72 business hours.
ADDITIONAL INFORMATION
It's important to note that deliveries are not made on Saturdays, and occasionally, some products in our catalog may require longer shipping times due to their nature, availability, or specific demand.
Pick up your orders for FREE at any of our stores. When you place your order, select the store that's most convenient for you, and we'll let you know so you can pick it up.
The customer must assume any additional shipping costs resulting from an incorrect or incomplete shipping address, provided that this results in an additional charge from the shipping agency.